Pickup Instructions
Once you receive a confirmation email that your order is ready for pickup, bring your confirmation email when you come to collect your order and make sure you follow the instructions below.
Strict Pickup Instructions - 9AM - 3:30PM
- Kings Park NSW - NSE Logistics Warehouse Instructions .
- Loganlea QLD - CRL Express Warehouse Instructions .
If you encounter any issues, please don't hesitate to let us know.
FLOATING WATER MATS
How to repair the water mat?
Watch the videoDamaged XPE Foam
- Determine the size and location of the damage.
- If the damage is at the edge of the mat, we recommend cutting out the damaged section to prevent it from being a weak point.
- For small tears, use spray foam glue.
- For larger tears, we suggest using a leather PVC patch and following the video instructions.
How to add or replace an anchor point?
Water mat manualAdditional anchor kits can be ordered.
Please follow the instructions in page 3 of the water mat manual.
INFLATABLE PRODUCTS
Inflatable slides, Dog ramps, etc.
How to deflate and pack the slide?
Watch the video- To easily deflate the slide, use the 500W E-pump in deflate mode.
- Before deflating the stepping pad, ensure there is no water remaining in it.
- After deflating the pad, roll the slide tightly until it fits into the storage bag.
- Use the straps to secure the rolled-up slide.
How to repair the Crocpad slide or pad ?
PVC material
All Crocpad inflatable products come with a repair kit that includes PVC patches and glue. Follow these steps to repair a leak or hole:
- Locate the leak or hole.
- Cut a patch that is at least ½ inch larger than the tear.
- Apply a small amount of glue to the patch.
- Place the patch over the tear, ensuring it is well-covered.
- Allow the glue to dry for at least 24 hours.
How to replace a D ring patch ?
All Crocpad inflatable products come with a repair kit that includes PVC patches and glue. To repair or add a D ring patch, follow these steps:
- Prepare the D ring patch, which can be purchased from Crocpad.
- Locate the new patch position near the existing D ring, ensuring it is close enough to anchor effectively.
- Apply a small amount of glue to the patch.
- Place the patch near the defective one.
- Allow the glue to dry for at least 24 hours.
WATERPROOF STORAGE BAGS
Dry bag or water mat storage bag
How to seal the waterproof bags?
Instructions Manual- Place the water mat or your staff into the bag, align the top edges of the bag, and squeeze them together.
- Tightly roll down the top of the bag at least three times. For a better seal, roll it down all the way until you reach the water mat or staff, increasing the tension on the closure.
- Clip the two middle buckles together.
- Bend the ends in the opposite direction towards the back, away from the side where you rolled the top down. This puts more tension on the fold and enhances the seal.
- Buckle the ends together, and you're done.